Get Involved: Volunteer Services

Greet and orient visitors who need assistance. Admin volunteers will have strong computer skills, including MS Office Suite and MS Teams, quick and accurate keyboarding, and the ability to learn new software applications.

Admin volunteers may be placed according to department needs:

Financial Services: Volunteers will assist visitors seeking assistance from Financial Services and direct them to appropriate points of contact in Sales Tax, Accounts Payable, Payroll, Purchasing, Treasury and Accounting.

Human Resources: HR staff have a strong desire to provide exceptional customer service Monday-Friday 8:00-5:00. Physical presence in the office to answer phones and greet visitors is critical. While it would take time to learn how to help the customer, simply being present and taking a message or reaching out to someone in our department will help us attain the level of customer service we strive to provide when we have a staffing gap.

Community Engagement Volunteers are trained in education and outreach techniques to support staff in disseminating information and gaining feedback from the community on department-specific programs. Volunteers will be trained as content experts on various City priorities to answer questions and facilitate meaningful discussions at City-sponsored events.

The City of Fort Collins hosts a number of events throughout the year with the goal of engaging the community in fun, family-friendly experiences. Special events generally consist of activity booths, educational activities, vendor sales, music, etc. Special Event Volunteers will assist with all aspects of event management including set up/tear down, hosting booths, running activities, assisting with refreshments, and/or offering shuttle service. Due to the similarity of Special Events, volunteers can move easily between departments for a wide variety of experiences.