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Certified Tourism Ambassador Training- National Volunteer Week Profile Photo

Certified Tourism Ambassador Training- National Volunteer Week

 04/27/2017  |  08:30 AM - 12:00 PM
 |  Registration Required

Training

This is a FREE Class for all active FC Volunteers during National Volunteer Week! Location: 3745 E Prospect Rd, Fort Collins, CO 80525 Think you know Fort Collins? …Think Again! Elevate your Fort Collins IQ and learn how to create an extraordinary guest experience. The Certified Tourism Ambassador program is a national program that educates the hospitality industry. It includes a pre-read document focusing on Fort Collins’ history and economic information, a 3 ½ hour class, and an open book test for certification. The class focuses on the impact of tourism on our local economy and how we each play a role in that. There is also a customer service component concentrating on exceeding expectations and creating an emotional connection to add value to visitors’ experiences. Find out more at: http://www.ctanetwork.com/become-a-cta/about-cta/ Contact Samantha at [email protected] or 970.232.3842

Maximum Participants: 9

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General Info
Charlotte Norville
(970) 305-0163

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Leader/Volunteer Info

Brittany Profile Photo

Brittany G - FC Volunteer


Charlotte Profile Photo

Charlotte N - FC Volunteer

Charlotte Norville has spent the last 15 years in volunteer management, public engagement, and communications. She worked for the City of Fort Collins for 10 years, at the Gardens on Spring Creek, FC Volunteer program, and Natural Areas. She is a Certified Volunteer Administrator, Certified Interpretive Trainer, and IAP2 professional. Charlotte currently works for Squarei Technologies, where she is a Product Specialist for Offero (Engage).


Hueiling Profile Photo

Hueiling C - FC Volunteer


Janet Profile Photo

Janet E - FC Volunteer


Jim Profile Photo

Jim S - FC Volunteer


Molly Profile Photo

Molly C - FC Volunteer


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